Support

Return Policy

Last updated: August 20, 2026

30-Day Returns

We accept returns within 30 days of delivery. To be eligible, items must be unopened, in original packaging, and in resalable condition. Opened or used products cannot be returned for safety and quality reasons.

How to Start a Return

Email us at support@allantproducts.com with your order number and the items you want to return.
We will review your request and send return instructions if the order qualifies.
Ship the unopened items back to the address we provide.
Once received and inspected, we will issue a refund to your original payment method.

Refunds

Refunds are processed within 5–10 business days after we receive and inspect the returned items. Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong product, contact us within 14 days of delivery with photos and your order number. We will arrange a replacement or refund at no cost to you.

Non-Returnable Items

Opened, used, or expired products; gift cards; and items marked final sale are not eligible for return.

Contact

Return questions can be sent to support@allantproducts.com.